If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Hope this helps.

The Firefox screenshots takes pictures of what is in the Firefox window, but not of the window itself.

This is for Win 7; Taking a Screenshot; Windows > Start > search box > Snip. Select Snipping Tool. Use a compressed image type like PNG or JPG to save the screenshot. Save the picture(s) to your desktop. Press the Reply button. Then press the Photos button.