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recent thunderbird upgrade disabled my hp scanner to email

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย christ1

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HP scanner will still send a scan to my windows computer, but after scanning a doc & then clicking send - this error msg appears... "the HP scan application is unable to open your email application and/or cannot attach the scan to a new email. please check your email configuration and try again." After running a HP print scan doctor 5.1 a "driver check" is X'd. Instructions are to unplug and restart which I've completed. "the scan driver is unable to communicate with the product"...

HP scanner will still send a scan to my windows computer, but after scanning a doc & then clicking send - this error msg appears... "the HP scan application is unable to open your email application and/or cannot attach the scan to a new email. please check your email configuration and try again." After running a HP print scan doctor 5.1 a "driver check" is X'd. Instructions are to unplug and restart which I've completed. "the scan driver is unable to communicate with the product"...

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การตอบกลับทั้งหมด (1)

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วิธีแก้ปัญหาที่เลือก

Update to the fixed version 60.5.3. https://www.thunderbird.net/