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Firefox is not playing most of my videos

  • 6 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 12 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย anuprao04

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I have been running Mozilla that comes default with Ubuntu 18.04 for the last one and a half months but not been able to play most videos and gifs. Youtube runs properly but Amazon Prime does not. I tried restarting in the safe mode and still couldn't get it to work. I only added an ad-blocker add on and disabling this did not help too.

I browse reddit and one thing I noticed is that gfycat gifs play fine but rest of them just don't play. They just show a picture of the first frame, no error messages as such.

I have been running Mozilla that comes default with Ubuntu 18.04 for the last one and a half months but not been able to play most videos and gifs. Youtube runs properly but Amazon Prime does not. I tried restarting in the safe mode and still couldn't get it to work. I only added an ad-blocker add on and disabling this did not help too. I browse reddit and one thing I noticed is that gfycat gifs play fine but rest of them just don't play. They just show a picture of the first frame, no error messages as such.

วิธีแก้ปัญหาที่เลือก

With the various flavors of Ubuntu you may also find the FFmpeg in Ubuntu Restricted Extras for example. https://help.ubuntu.com/community/RestrictedFormats

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (6)

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Please try the full installer from; Download Firefox For All languages And Systems {web link}

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I installed from the link given but still the issue is not solved. Thanks for the reply!

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Make sure you have installed the latest FFmpeg packages in Ubuntu. See also about:config: media.ffmpeg.enabled = true

You can open the YouTube test page to check support in Firefox for playing HTML5 media.

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วิธีแก้ปัญหาที่เลือก

With the various flavors of Ubuntu you may also find the FFmpeg in Ubuntu Restricted Extras for example. https://help.ubuntu.com/community/RestrictedFormats

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Installing restricted extras package solved the issue. Many Thanks for replying!