Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Inbox has folders in them. Drafts, Sent, Spam, Trash.

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย rfwisner1

more options

I set up a new account and the Inbox has folders in them, Drafts, Sent, Spam, Trash, in my other accounts they are not in the inbox. I can not move them out. I deleted the account and reinstall and it did the same. I even tried it on another computer. Any ideas?

I set up a new account and the Inbox has folders in them, Drafts, Sent, Spam, Trash, in my other accounts they are not in the inbox. I can not move them out. I deleted the account and reinstall and it did the same. I even tried it on another computer. Any ideas?
ภาพหน้าจอที่แนบมา

การตอบกลับทั้งหมด (4)

more options

I think it might be because it is an IMAP instead of a POP account setup? What say you?

more options

Yeah, that's a common cause for this. Try right clicking on the account, and clicking subscribe.

You can also go into account settings, go to server > advanced, and select "Show only subscribed folders".

If you're still running into issues, let us know.

more options

I set it up as a POP account and it works as it should, thanks.

more options

TB downloads every time I look in a different folder. It didn't use to do this. It takes up my allowable usage (satellite system). How can I keep downloaded messages on computer and not have it log in every time I click on something I've already downloaded.