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install defaulted to wrong email

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jMac

jMac
jMac
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I've installed TB before, and it asks for your email and PW, and does the rest wonderfully. I'm trying to install it on my wife's computer, but it defaulted to MY email address. It didn't give me the option of changing it. I uninstalled TB and tried it again - same problem.

I don't know why it is using my email address or where it is getting it from. How can I get it to install with her email address?

I've installed TB before, and it asks for your email and PW, and does the rest wonderfully. I'm trying to install it on my wife's computer, but it defaulted to MY email address. It didn't give me the option of changing it. I uninstalled TB and tried it again - same problem. I don't know why it is using my email address or where it is getting it from. How can I get it to install with her email address?

วิธีแก้ปัญหาที่เลือก

The computer probably has a profile folder that includes your account. Uninstalling and re-installing the program doesn't affect the profile folder. If you don't need your account on that computer, Tools/Account Settings, Account Actions at the bottom left, Remove Account. Then, add your wife's account from Account Actions/Add Mail Account.

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การตอบกลับทั้งหมด (2)

sfhowes
sfhowes
  • Top 10 Contributor
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วิธีแก้ปัญหาที่เลือก

The computer probably has a profile folder that includes your account. Uninstalling and re-installing the program doesn't affect the profile folder. If you don't need your account on that computer, Tools/Account Settings, Account Actions at the bottom left, Remove Account. Then, add your wife's account from Account Actions/Add Mail Account.

jMac
jMac เจ้าของคำถาม
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Thanks, that worked. I must have had a TB account on that computer at one time, but I don't remember it.