Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

For a domain on gsuites, google says use imap.gmail.com, and thunderbird changes that when trying to login to imap.mydomain.com and it won't authenticate. help?

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Matt

djarent
djarent
more options

the gsuite accounts are enabled for IMAP and POP. Google says that the server is imap.gmail.com; port 993, SSL and OAuth2. All good--I got the certificates to load. However, when I go to check the email, Thunderbird returns an error: "Authentification error when trying to connect to server imap.mydomain.com" (NOT The imap.gmail.com domain). why does thunderbird change the imap server? can that be controlled? how can I access my mail on the guites account (that is not user@gmail.com)?

Thanks!

the gsuite accounts are enabled for IMAP and POP. Google says that the server is imap.gmail.com; port 993, SSL and OAuth2. All good--I got the certificates to load. However, when I go to check the email, Thunderbird returns an error: "Authentification error when trying to connect to server imap.mydomain.com" (NOT The imap.gmail.com domain). why does thunderbird change the imap server? can that be controlled? how can I access my mail on the guites account (that is not user@gmail.com)? Thanks!

วิธีแก้ปัญหาที่เลือก

djarent said

Thanks. leads helped quite a bit. turns out that one MUST enable (turn on) via the admin.google.com Less secure app access Once that is on, do not use manual account, but add an account and thunderbird will then walk thru the authentication.

Less secure apps is not required for oAuth authentication.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Did you authenticate the mydomain account?

https://support.nutshell.com/hc/en-us/articles/115013822068-Troubleshooting-the-Google-integrations-Common-problems-and-solutions

https://www.apptivo.com/answers/questions/10889/what-is-the-authentication-failed-error-when-adding-my-gmail-email

djarent
djarent เจ้าของคำถาม
more options

Thanks. leads helped quite a bit. 

turns out that one MUST enable (turn on) via the admin.google.com

Less secure app access

Once that is on, do not use manual account, but add an account and thunderbird will then walk thru the authentication.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

วิธีแก้ปัญหาที่เลือก

djarent said

Thanks. leads helped quite a bit. turns out that one MUST enable (turn on) via the admin.google.com Less secure app access Once that is on, do not use manual account, but add an account and thunderbird will then walk thru the authentication.

Less secure apps is not required for oAuth authentication.