ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Fire Fox is not working any more - error message

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

I have been using Firefox on my new computer for 4 months with no issues. The machine is a Windows 10 64 bit PC. Today I got this message (Windows cannot find 'C:\ProgramFiles\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again.) and continue to get even after uninstalling and re-installing 2 times. Is this a Windows S issue? Please help. Mark

I have been using Firefox on my new computer for 4 months with no issues. The machine is a Windows 10 64 bit PC. Today I got this message (Windows cannot find 'C:\ProgramFiles\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again.) and continue to get even after uninstalling and re-installing 2 times. Is this a Windows S issue? Please help. Mark

การตอบกลับทั้งหมด (2)

more options

Hi Mark, do you use Avast by any chance? Several Avast users are reporting similar problems today.

One possible workaround is to move Firefox to a different folder. This may help, but unfortunately I cannot tell you what is going on on your system.

Earlier Threads

Program Move Workaround

The user in that third thread reported that moving the contents of:

C:\Program Files\Mozilla Firefox

to

C:\Program Files (x86)\Mozilla Firefox

allowed Firefox to run. The user in the second thread reported that worked for them. I don't know why that would make a difference.

more options

Hi Mark, in case you use Avast, Avast has issued an update for Avast Cleanup that should fix this: https://forum.avast.com/index.php?topic=234798.0