Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Disappearing emails

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Stans

more options

In my Inbox, after I've read a new email it disappears. I think this is a problem with Quick Filters, because I can find some of the emails by clicking on the different tabs - attachments, contacts, and so on, but not all of them. If I don't move an email to a different folder as soon as I've read it, the next time I go to the Inbox it's not there. However at the bottom of the screen the bar tells me I've got 42 emails in my inbox, but I can only see a few of them. Where are the rest, and how can I stop this happening?

In my Inbox, after I've read a new email it disappears. I think this is a problem with Quick Filters, because I can find some of the emails by clicking on the different tabs - attachments, contacts, and so on, but not all of them. If I don't move an email to a different folder as soon as I've read it, the next time I go to the Inbox it's not there. However at the bottom of the screen the bar tells me I've got 42 emails in my inbox, but I can only see a few of them. Where are the rest, and how can I stop this happening?

วิธีแก้ปัญหาที่เลือก

Go to View > Threads and make sure All is the selected option and NOT Unread

Also, make sure the View > Folders option is NOT set to "Unread"

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (3)

more options

วิธีแก้ปัญหาที่เลือก

Go to View > Threads and make sure All is the selected option and NOT Unread

Also, make sure the View > Folders option is NOT set to "Unread"

more options

Thank you! Problem solved instantly. I don't know how the settings got changed, but all is back to normal. Hooray!

more options

You're welcome.