Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

files on old device

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Paul

more options

When purchased new device merchant did mot properly install information from old device and now it is not on my new device. Need to download my files to the new device.

When purchased new device merchant did mot properly install information from old device and now it is not on my new device. Need to download my files to the new device.

การตอบกลับทั้งหมด (1)

more options

Hi William

Do you still have access to the old device?