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Lost history and bookmarks

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

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Cannot find bookmarks or history anywhere. All appears lost. Have no idea how this happened. Can I import bookmarks and history from Safari?

Cannot find bookmarks or history anywhere. All appears lost. Have no idea how this happened. Can I import bookmarks and history from Safari?

วิธีแก้ปัญหาที่เลือก

Hi torney, if your Firefox appears to have all new settings and data, it's possible that Firefox has created a new profile.

When was the last time it worked normally?

Your Firefox reported it is version 73, which is no longer supported. Is there a reason you have that version instead of the current ones:

  • Firefox 82 (regular release)
  • Firefox 78 Extended Support Release (ESR)

(If you rolled back your Firefox version to an older one, that triggered Firefox to automatically creates a new profile.)

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

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วิธีแก้ปัญหาที่เลือก

Hi torney, if your Firefox appears to have all new settings and data, it's possible that Firefox has created a new profile.

When was the last time it worked normally?

Your Firefox reported it is version 73, which is no longer supported. Is there a reason you have that version instead of the current ones:

  • Firefox 82 (regular release)
  • Firefox 78 Extended Support Release (ESR)

(If you rolled back your Firefox version to an older one, that triggered Firefox to automatically creates a new profile.)