ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

messages

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wesley Branton

more options

I received email from support with an answer to my question from FredMcD. I would like to reply and provide additional info but I can't find my original question nor Fred's reply on Firefox.

I received email from support with an answer to my question from FredMcD. I would like to reply and provide additional info but I can't find my original question nor Fred's reply on Firefox.

การตอบกลับทั้งหมด (1)

more options

The email notification that you received should have a Post reply (or something similar) button in the email. That will open the original question page.

Alternatively, if you go to the support.mozilla.org website, you can hover your mouse over your username in the top-right corner of the website and select View profile. On that page, there will be a X questions button showing how many questions you have posted. If you click there, it will show all of your questions and you can select the one that you previously opened.

You can also click here to go to the question that I assume you are referring to.