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I got locked out

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 19 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Brett Howard Goleman

Blaine
Blaine
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I deleted the gmail that I used for my Firefox account because I thought it had no accounts tied to it. I recovered the account after Firefox prompted me to check my email for the verification code. It then said “email was referred”. When I tried to sign in again I got a message that said “we have locked your account”.

I deleted the gmail that I used for my Firefox account because I thought it had no accounts tied to it. I recovered the account after Firefox prompted me to check my email for the verification code. It then said “email was referred”. When I tried to sign in again I got a message that said “we have locked your account”.

การตอบกลับทั้งหมด (1)

Brett Howard Goleman
Brett Howard Goleman
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Hey there I’m really sorry to hear you’re having this issue. Lockouts are definitely frustrating.

The options are limited but here is what I found.

When your account is locked and you do not have access to the email account you created this Firefox account in, or the email is no longer accessible. I would recommend making a backup of your local profile first and then creating a new Firefox account.

Look at the bright side You can also start from the beginning anytime you like by creating a new account with a new email address.

To read the full instructions of options given in this circumstance please see this article.

Good Luck.

เปลี่ยนแปลงโดย Brett Howard Goleman เมื่อ