Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Cannot play video

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 206 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Abhyudaya

more options

I use firefox 83.0 on Ubuntu 20.04. Browser does not play videos on Twitter, Reddit or Netflix. Youtube plays some videos but some videos show error "your browser does not currently recognize any of the video formats available". I cannot find any viable solution. what should I do?

I installed chrome and it plays all the videos. So there must not be any problem in OS.

I use firefox 83.0 on Ubuntu 20.04. Browser does not play videos on Twitter, Reddit or Netflix. Youtube plays some videos but some videos show error "your browser does not currently recognize any of the video formats available". I cannot find any viable solution. what should I do? I installed chrome and it plays all the videos. So there must not be any problem in OS.

เปลี่ยนแปลงโดย cor-el เมื่อ

วิธีแก้ปัญหาที่เลือก

Firefox doesn't play videos compressed with patented video codecs like H.264 without an external assist. On Linux, I think Firefox looks for the FFmpeg package to be installed on the OS. Can you find that in your package manager?

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Firefox doesn't play videos compressed with patented video codecs like H.264 without an external assist. On Linux, I think Firefox looks for the FFmpeg package to be installed on the OS. Can you find that in your package manager?

more options

Thank you for the solution. Package manager did not have ffmpeg and firefox started playing videos as soon as I installed it.