Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox 89.0 (64bit) update freezing and showing artifacts

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 12 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย xrodg

more options

Hello,

I've updated my Firefox to latest version (89.0) on my Windows machine, and from yesterday I'm keep having occasional freezes and artifacts. It happens when opening a tab or loading a page while also opening a Windows app. Freeze lasts for 5-10 seconds, followed with black screen and sometimes artifacts (today).

I've attached a picture along with data if you might find something useful. I disabled hardware accelaration from this point forward.

Hello, I've updated my Firefox to latest version (89.0) on my Windows machine, and from yesterday I'm keep having occasional freezes and artifacts. It happens when opening a tab or loading a page while also opening a Windows app. Freeze lasts for 5-10 seconds, followed with black screen and sometimes artifacts (today). I've attached a picture along with data if you might find something useful. I disabled hardware accelaration from this point forward.
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

Hey cor-el,

I temporary resolved the issue. To give you headsup and people who have this, it is related to NVIDIA driver 466.63, roll back to 466.47 until newest is fixed.

Firefox update came at the same time as NVIDIA so everything started at that time. People with GTX serier GPU's will experience this issues along with BSoD's on Windows 10. Try also skipping May update for Windows 10.

Thanks!

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (2)

more options

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make changes effective.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

วิธีแก้ปัญหาที่เลือก

Hey cor-el,

I temporary resolved the issue. To give you headsup and people who have this, it is related to NVIDIA driver 466.63, roll back to 466.47 until newest is fixed.

Firefox update came at the same time as NVIDIA so everything started at that time. People with GTX serier GPU's will experience this issues along with BSoD's on Windows 10. Try also skipping May update for Windows 10.

Thanks!

เปลี่ยนแปลงโดย xrodg เมื่อ