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Firefox not opening

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

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Hi, all of a sudden the Firefox app doesn't work on my pc. An error shows up saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window". Have tried uninstalling it, removing the Firefox folders, refreshing it and changing the profiles but nothing works. Any other suggestions?

Hi, all of a sudden the Firefox app doesn't work on my pc. An error shows up saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window". Have tried uninstalling it, removing the Firefox folders, refreshing it and changing the profiles but nothing works. Any other suggestions?

การตอบกลับทั้งหมด (1)

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