Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

forgot my primary password

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 22 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Amelia

mikedb49
mikedb49
more options

I forgot my primary password and I can't access my other apps in Fore fox. I need help to reset my password. I have been trying for hours.

I forgot my primary password and I can't access my other apps in Fore fox. I need help to reset my password. I have been trying for hours.

การตอบกลับทั้งหมด (1)

Amelia
Amelia
more options

Hello,

I am sorry to break the news to you, but we can not reset your password. There are no bypasses that I know of, as the primary password encrypts the passwords file, making it unreadable without the password.

If you have synced a device, it will have your passwords unencrypted (unless you also encrypted it).

Please keep trying, as we can not directly help you.