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Firefox not loading webpages. Only loads them after I load any other website in an incognito window.

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  • 1 คนมีปัญหานี้
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leonardo.govoni
leonardo.govoni
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Hallo,

When I start Mozilla I can load normally a webpage. After a couple of minutes, if I insert a new address in a new tab, or click a web link, or go to the homepage, Mozilla won't load that page. The tab just remains blank, the loading circle stops, no error mesages appear. If I try with any other browser the pages are normally loaded.

When I open an incognito windows, call a website, the website is loaded without any problem, then close the incognito window, the normal Mozilla (that I never closed) start working correctly again and load the pages without any problem.

I am using WIndows 10, with Mozilla 100.0.

I already checked Proxy settings, deactivated add-ons etc.

I am very grateful if anybody as some hint and can help!

Thank you,, best regards Leo

Hallo, When I start Mozilla I can load normally a webpage. After a couple of minutes, if I insert a new address in a new tab, or click a web link, or go to the homepage, Mozilla won't load that page. The tab just remains blank, the loading circle stops, no error mesages appear. If I try with any other browser the pages are normally loaded. When I open an incognito windows, call a website, the website is loaded without any problem, then close the incognito window, the normal Mozilla (that I never closed) start working correctly again and load the pages without any problem. I am using WIndows 10, with Mozilla 100.0. I already checked Proxy settings, deactivated add-ons etc. I am very grateful if anybody as some hint and can help! Thank you,, best regards Leo

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  • Moderator
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Succede anche se avvivi Firefox in modalità risoluzione dei problemi? -> https://support.mozilla.org/it/kb/modalita-risoluzione-problemi-firefox

leonardo.govoni
leonardo.govoni เจ้าของคำถาม
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É da un paio d're che lo uso in modalitá risulzione problemi e funziona senza problemi. Cosa significa? É possibile rendere la cosa permanente in modalitá normale?

Grazie mille!! Leonardo

leonardo.govoni
leonardo.govoni เจ้าของคำถาม
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Ho appena scritto il messaggio e sono cominciati i problemi. Google mi ha dato ancora i suddetti problemi!! Stesso comportamento...

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La modalità risoluzione problemi avvia Firefox disattivando i componenti aggiuntivi ed adottando una configurazione più conservativa per esempio per l'accelerazione hardware.

-> se risolve il problema, allora devi trovare il componente aggiuntivo che creare l'anomalia -> se non risolve il problema è forse il caso di provare con un profilo pulito (senza rimuovere per ora quella attuale) : https://support.mozilla.org/it/kb/Gestione%20dei%20profili#w_creare-un-profilo