Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

any way to get data back after password reset?

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Dropa

arculley
arculley
more options

Old laptop died so when I went to sign in on new laptop I had to reset password. Now I cannot get my old bookmarks and passwords. Any way to fix this?

Old laptop died so when I went to sign in on new laptop I had to reset password. Now I cannot get my old bookmarks and passwords. Any way to fix this?

การตอบกลับทั้งหมด (1)

Dropa
Dropa
more options

No can do since everything was on the old system. There is no sync that will recover this. If there wasn't a backup profile backup previous that was saved from the previous system then there no recovery possible.