ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

why can't I move junk email to inbox?

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย christ1

more options

I find emails in my junk mail that are marked junk and they are not junk. When I try to move them to inbox - it does not let me move them to the inbox when I right click and choose move. I am using thunderbird on an iMac. Why does this happen? How can I move junk mail to my inbox?

I find emails in my junk mail that are marked junk and they are not junk. When I try to move them to inbox - it does not let me move them to the inbox when I right click and choose move. I am using thunderbird on an iMac. Why does this happen? How can I move junk mail to my inbox?

การตอบกลับทั้งหมด (1)

more options

You need to mark those false positives as 'Not Junk' to train the filter, and to avoid those messages marked as Junk again. This way Thunderbird also moves them automatically back to the Inbox. https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_tell-thunderbird-what-is-not-junk