ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

unread messages are not shown, but no filter is active

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย tbee

more options

I have an inbox with 24 messages; 1 unread, 23 read. Only the unread one is shown, but the unread filter indicator in the quick filter is off. This happens on all 9 inboxes, so it seems to be a global problem/setting.

One of the inboxes only contains unread messages. If I click on that, I briefly see the unread messages listed, then they disappear.

Other folders (like sent) do show unread messages. Only the inboxes are affected.

I have an inbox with 24 messages; 1 unread, 23 read. Only the unread one is shown, but the unread filter indicator in the quick filter is off. This happens on all 9 inboxes, so it seems to be a global problem/setting. One of the inboxes only contains unread messages. If I click on that, I briefly see the unread messages listed, then they disappear. Other folders (like sent) do show unread messages. Only the inboxes are affected.
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

Posting this question showed a similar one on the right. After reading that: for some reason on all inboxes menu->view->messages->unread has become active. I did not do that. Switching that back to "all" fixed the issue.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

Posting this question showed a similar one on the right. After reading that: for some reason on all inboxes menu->view->messages->unread has become active. I did not do that. Switching that back to "all" fixed the issue.