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False virus detection blocks download

  • 6 การตอบกลับ
  • 1 คนมีปัญหานี้
  • ตอบกลับล่าสุดโดย James

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Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?
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วิธีแก้ปัญหาที่เลือก

การตอบกลับทั้งหมด (6)

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Firefox browser doesn't have virus scanner that comes either the site or your AV doing that.

มีประโยชน์หรือไม่

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There is literally a setting for it.

มีประโยชน์หรือไม่

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We're using Google Safebrowsing for scanning downloads/malware protection. They somehow marked your file as dangerous.

You can force a download by clicking > icon.

มีประโยชน์หรือไม่

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Yeah, I figured out how to get it to download, but it's extra steps that are unnecessary. So I have to complain to Google about this?

มีประโยชน์หรือไม่

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วิธีแก้ปัญหาที่เลือก

Yeah.

มีประโยชน์หรือไม่

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markwarner22 said

Firefox browser doesn't have virus scanner that comes either the site or your AV doing that.

markwarner22 please see https://support.mozilla.org/en-US/kb/how-does-phishing-and-malware-protection-work

มีประโยชน์หรือไม่

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