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Custom folders missing after update

  • 3 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย DavidGG

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Hi,

I just had a situation where my computer installed a few updates. When I opened Thunderbird it was on a old version, several updates ago. I had probably 50 folders under my profile and now there are only 16. I'm not really sure what happened.

Is there a way to find the old folders?

Thanks for you help.

Hi, I just had a situation where my computer installed a few updates. When I opened Thunderbird it was on a old version, several updates ago. I had probably 50 folders under my profile and now there are only 16. I'm not really sure what happened. Is there a way to find the old folders? Thanks for you help.

การตอบกลับทั้งหมด (3)

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You may be experiencing what is described in the following article:

https://support.mozilla.org/kb/recover-user-data-missing-after-thunderbird-update

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Thanks for the response but that did not solve my issue. There were two profiles but the 2nd was blank.

มีประโยชน์หรือไม่

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Your mail kept under Local Folders in Thunderbird would be stored within a Mail folder in your profile folder, using mbox files without a filename extension. Can you see there the mbox files that would correspond to the folders missing in Thunderbird?

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