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Not receiving email, it is on website but not downloading int mozilla

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย DavidGG

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Email fine for 10 years until today, no email since 8am yesterday. No changes to computer, I have rebooted twice. Called my provider and they suggest a few changes in tho box that pops up when I click get messages. After location, I have mail.knology.net:143, the had me try imap.mail.knology.net, imap.mail.woway.com, and then adding :110 to all of these. Nothing helped, then they said to try to get help from Mozilla.

Your help please.

btw, I also have two gmail address in Mozilla and the work fine.

                                                          Thanks, mike
Email fine for 10 years until today, no email since 8am yesterday. No changes to computer, I have rebooted twice. Called my provider and they suggest a few changes in tho box that pops up when I click get messages. After location, I have mail.knology.net:143, the had me try imap.mail.knology.net, imap.mail.woway.com, and then adding :110 to all of these. Nothing helped, then they said to try to get help from Mozilla. Your help please. btw, I also have two gmail address in Mozilla and the work fine. Thanks, mike

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Well, according to what their own website says, none of those is correct and the incoming mail server name should be imap3.knology.net…

It amazes me how often the support staff at the mail service provider get their own settings wrong and then blame Thunderbird for not being able to connect to the server…

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