Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

templates move to local folders when saving after editing

  • 2 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Scooter

more options

I have 7 IMAP accounts related to volunteers work that is unrelated. For some accounts I work with templates. I always check that IMAP folders like Drafts, Sent and Templates are tagged accordingly. But when I edit a template and save, it disappears from the account /Inbox/Temples/ folder and resurfaces in Local Folders/Templates. I don't want them there. IMAP is my 'cloud', it makes sure that I have everything synced on my desktop, laptop and phone. I don't want anything in Local Folders except for some old archives.

I have 7 IMAP accounts related to volunteers work that is unrelated. For some accounts I work with templates. I always check that IMAP folders like Drafts, Sent and Templates are tagged accordingly. But when I edit a template and save, it disappears from the account /Inbox/Temples/ folder and resurfaces in Local Folders/Templates. I don't want them there. IMAP is my 'cloud', it makes sure that I have everything synced on my desktop, laptop and phone. I don't want anything in Local Folders except for some old archives.

การตอบกลับทั้งหมด (2)

more options

Sorry, forgot this: 128.7.1esr (64-bit) on Windows 11.

มีประโยชน์หรือไม่

more options

I have set my templates to be saved on the server, and they are.

What is your setting in Account Settings - Account - Copies & Folders - "Keep message templates in"?

Is it the same for all seven accounts?

Is Thunderbird putting your templates there or somewhere else?

Are you saying that templates get saved on the server when you create them and then moved to local folders when you edit them? Or do they always go go the same place?

มีประโยชน์หรือไม่

ถามคำถาม

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.