Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

not saving passwords

  • 2 การตอบกลับ
  • 31 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Morbus

AnonymousUser
AnonymousUser
more options

re-installed Firefox today. It is not saving passwords. I have checked and checked all the appropriate boxes and the password managers asks if I want to save , the save button 'depresses'and changes colour but no password is saved. Also will not import passwords from another computer. Everything else fine

Operating system

XP

re-installed Firefox today. It is not saving passwords. I have checked and checked all the appropriate boxes and the password managers asks if I want to save , the save button 'depresses'and changes colour but no password is saved. Also will not import passwords from another computer. Everything else fine == Operating system == XP

การตอบกลับทั้งหมด (2)

Morbus
Morbus
more options

Hello Grahame.

Make sure that you not run Firefox in Private Browsing mode. In Private Browsing mode some menu items are disabled (grayed) and some features like visited links and others are disabled and not working. You are in Private Browsing mode if you see "Tools > Stop Private Browsing".

See also http://kb.mozillazine.org/User_name_and_password_not_remembered

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may have a problem with the files that store the passwords.

See http://kb.mozillazine.org/Password_Manager (Troubleshooting)