Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

D/L'd FF v4.0(b1) today. Installed twice but FF will no longer start-up

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Moses

more options

I'm using Mac OSX 10.4.11. I excitedly downloaded Firefox v4.0 (b1) and moved the new files to Applications folder (twice). Now FF won't start-up. I don't even get a spinning ball! Suggestions?

This happened

Every time Firefox opened

Replaced previous version of FF with newest version

User Agent

Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/533.16 (KHTML, like Gecko) Version/4.1 Safari/533.16

I'm using Mac OSX 10.4.11. I excitedly downloaded Firefox v4.0 (b1) and moved the new files to Applications folder (twice). Now FF won't start-up. I don't even get a spinning ball! Suggestions? == This happened == Every time Firefox opened == Replaced previous version of FF with newest version == == User Agent == Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/533.16 (KHTML, like Gecko) Version/4.1 Safari/533.16

การตอบกลับทั้งหมด (1)

more options

Can you try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode to see if it starts up? If it does, close out the Safe mode Firefox and start it up normally.