Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again - what to I do?? I have shut off and restarted and keep getting this message

  • 1 การตอบกลับ
  • 43 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Shawn

AnonymousUser
AnonymousUser
more options

I keep getting this error message - "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again" what do I do?? I have shut down my computer and am still having this problem. HELP.....

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Zune 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152)

I keep getting this error message - "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again" what do I do?? I have shut down my computer and am still having this problem. HELP..... == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Zune 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152)

การตอบกลับทั้งหมด (1)

Shawn
Shawn
  • Moderator
more options

Firefox is trying to update but it can't because Firefox is running

Open the task manager with Ctrl + Alt + delete. Click on the Processes tab and find firefox.exe. Click End process