Hello. It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check, and except Flash, probably), to see if Firefox goes back to normal? Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). Of course, safe mode isn't good in your case, since it will disable Flash too. In any case, if after disabling all other add-ons the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins. If you need support for one of your add-ons, you'll have to contact its author. If the problem does not disappear when all add-ons, except Flash are disabled, it's possible that there's some issue with Flash itself. Make sure it's [https://www.mozilla.com/en-US/plugincheck/ up to date]. If it is and it's still not working correctly, please contact Adobe for support, since they are the ones who develop Shockwave Flash.