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I cannot remove Spyware 300 trojan affected files. What can i do?

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย PhungHollifield

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web security alerts about 300 files were affected by trojan spyware and adwares. I clicked on "remove all", system failed because connection to firefox was crashed. Please give me instructions regarding removing these affected files asap. In the meantime I deleted all browsing history and downloads. Please help. Phung

web security alerts about 300 files were affected by trojan spyware and adwares. I clicked on "remove all", system failed because connection to firefox was crashed. Please give me instructions regarding removing these affected files asap. In the meantime I deleted all browsing history and downloads. Please help. Phung

การตอบกลับทั้งหมด (2)

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The following articles all have good information to search, detect, and remove virus's, spyware, malware, and adware.

They suggest performing various scans with some listed scanners. The only thing I can offer along with that is perform the scans in the Windows Safe Mode.

This is very important as the windows safe mode only loads those drivers and files for a minimum boot. This keeps locked files to a minimum level so that they can be scanned.

[/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?s=virus+removal&as=s]

[/kb/Basic%20Troubleshooting?s=virus+removal&as=s#w_viruses-and-spyware]

[https://support.mozilla.com/en-US/kb/Firewalls]