ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Everytime we try to download Mozilla Browser to our computer, it stops at the point of the Set uP Wizard. Can you tell me what could possibly be causing this? Could it be the Internet Explorer Browser? Please advise...

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

We get through the 1st (2) stages and then we do not see a Set Up Wizard. We need the set up wizard to completely install the Mozilla Browser.

We get through the 1st (2) stages and then we do not see a Set Up Wizard. We need the set up wizard to completely install the Mozilla Browser.

การตอบกลับทั้งหมด (2)

more options

I am glad that I am not the only one trying to solve this problem.

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
You can try to disable your anti-virus software temporarily to see if that makes installing work.
Do not forget to re-enable the scanning in your anti-virus software after you are finished with installing.