ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

My Aurora Automatically updated and now its not working at all.I cant uninstall it to install firefox.

  • 4 การตอบกลับ
  • 8 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

I'm using the beta Aurora, and it was working fine until it automatically update. It's not working anymore. The short cut key in desktop changes and when you click it. it says"Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item". I cannot uninstall it to install a new firefox.

I'm using the beta Aurora, and it was working fine until it automatically update. It's not working anymore. The short cut key in desktop changes and when you click it. it says"Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item". I cannot uninstall it to install a new firefox.

การตอบกลับทั้งหมด (4)

more options

Delete the shortcut you have at the moment and then create a new one as follows:

  1. Use Windows Explorer to navigate to C:\Program Files\Mozilla Firefox.

  2. Right click firefox.exe and choose Send To, then Desktop (Create shortcut)

Bear in mind that you're using an BETA version of Firefox and you're likely to encounter similar issues in the future.

more options

Hi Xircal,

Yes I've done that before..Its is not the shortcut that is corrupted.Aurora application its self wont start.Firefox executable is not recognize.. Its say" Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item" Thanks anyway..

more options
more options

Did you check that the path that is used in the shortcut is still valid and that all files are present ?

You can download and (re)install the Firefox version that you want.