ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

When i try to open my firefox a box pops up saying Error: Platform version '1.9.2.17 is not compatible with minVersion>=1.9.2.18 maxVersion <=1.9.2.18

  • 1 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

It won't let me open firefox so i cant go online. the rest of the computer is working fine. at the top of the box it says XULRunner

It won't let me open firefox so i cant go online. the rest of the computer is working fine. at the top of the box it says XULRunner

การตอบกลับทั้งหมด (1)

more options

The updater wasn't able to update all the files and some were left as older versions.
Do a clean reinstall.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.