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  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

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I am a licensed social worker in CO and my license needs to be renewed. When I go to the website to do so on line (www.dora.state.co.us/registrations) I am told that "You don't have permission to access /registrations/ on this server." What do I need to do? Please be aware that I know NOTHING about computers. Words of one syllable would be appreciated.

I am a licensed social worker in CO and my license needs to be renewed. When I go to the website to do so on line (www.dora.state.co.us/registrations) I am told that "You don't have permission to access /registrations/ on this server." What do I need to do? Please be aware that I know NOTHING about computers. Words of one syllable would be appreciated.

การตอบกลับทั้งหมด (1)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).