ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

unexpected scrolling to bottom of page (on email in box and Document in my document file)

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

Recently when I opened my OWL email account with Firefox browser and clicked on my inbox, the mail scrolled rapidly through all my saved emails--moving new emails out of sight. As a result, I could read my new emails. This is apparently a periodic issue and, on occasion, I do not have the problem. Then, just recently I scrolled into my Documents in order to attach a document to an email (Firefox and gmail), and found that my list of folders was scrolling rapidly to the last one. I have rebooted several times. Is this a MS issue? A Firefox one? None of the above? Thanks.

Recently when I opened my OWL email account with Firefox browser and clicked on my inbox, the mail scrolled rapidly through all my saved emails--moving new emails out of sight. As a result, I could read my new emails. This is apparently a periodic issue and, on occasion, I do not have the problem. Then, just recently I scrolled into my Documents in order to attach a document to an email (Firefox and gmail), and found that my list of folders was scrolling rapidly to the last one. I have rebooted several times. Is this a MS issue? A Firefox one? None of the above? Thanks.

การตอบกลับทั้งหมด (1)

more options

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"