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while watching full episode on cbs.com, screen turned black and got the message: The video you have requested is either unavailable or is being blocked by an ad blocker installed on your computer

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย MKCole

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Macbook pro running OS X 10.6.8 Firefox 7.0.1

Macbook pro running OS X 10.6.8 Firefox 7.0.1

การตอบกลับทั้งหมด (2)

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Thanks. I 'll give it a try.