ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Sync data all erased!

  • 3 การตอบกลับ
  • 15 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย SafeBrowser

more options

I was using Aurora for months, then I decided to switch back to Firefox. I am always using Sync to assure that my bookmarks, settings, passwords are safe.

- I created a restore point. - Uninstalled Aurora using YourUninstaller Pro 7. - Downloaded & Installed the latest of Firefox. - Setup Sync information, all ok. - Clicked on "Sync Options" & choose "Replace all data on this computer with my Sync data" - Now I cannot find anything of my data except some obsolete bookmarks.

No settings, no passwords, no history, no tabs... nothing!

I even checked the quota of my Sync and all zeros! I do not really know what have I done, I just clicked on the 2nd Sync option!

My question is; is there a way like a backup or something to get my erased data? Or I have lost my data forever?

Thanks in advance.

I was using Aurora for months, then I decided to switch back to Firefox. I am always using Sync to assure that my bookmarks, settings, passwords are safe. - I created a restore point. - Uninstalled Aurora using YourUninstaller Pro 7. - Downloaded & Installed the latest of Firefox. - Setup Sync information, all ok. - Clicked on "''Sync Options" & choose "Replace all data on this computer with my Sync data''" - Now I cannot find anything of my data except some obsolete bookmarks. No settings, no passwords, no history, no tabs... nothing! I even checked the quota of my Sync and all zeros! I do not really know what have I done, I just clicked on the 2nd Sync option! My question is; is there a way like a backup or something to get my erased data? Or I have lost my data forever? Thanks in advance.

เปลี่ยนแปลงโดย MHD_MUS เมื่อ

การตอบกลับทั้งหมด (3)

more options

Sync was intended to synchronize your personal information between devices/computers, not for permanent or temporary back-up of your personal information (bookmarks, passwords, etc.).

You are safer creating a back-up of that information on a CD/DVD or a USB/pin/jump/thumb drive. You should backup your personal information regularly. Read about Firefox Sync --> https://support.mozilla.com/en-US/kb/what-firefox-sync



If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

เปลี่ยนแปลงโดย SafeBrowser เมื่อ

more options

No, there's something else wrong. The data is only erased on my Mac, not on my PC. This happened to me before and I thought it was just a bad hard drive, but I think it's Lion OS. Please fix this because I dislike safari.

Thank you, Mike

more options

mflynn:

Your question is different from the original question: the original poster was using Sync as a backup tool and not for its intended purpose.

Please ask a new question and include all helpful details of your problem.

เปลี่ยนแปลงโดย SafeBrowser เมื่อ