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เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox crashes

  • 2 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย derholland

derholland
derholland
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I have two computers - one a PC the other a laptop - both have stopped loading firefox crashing saying there is a problem please send report. I also have a netbook which opens firefox ok.

I have two computers - one a PC the other a laptop - both have stopped loading firefox crashing saying there is a problem please send report. I also have a netbook which opens firefox ok.

วิธีแก้ปัญหาที่เลือก

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-642e0e28-3db6-4ae9-99e9-45d6c2111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

อ่านคำตอบนี้ในบริบท 👍 2

การตอบกลับทั้งหมด (2)

knorretje
knorretje
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วิธีแก้ปัญหาที่เลือก

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-642e0e28-3db6-4ae9-99e9-45d6c2111104
Firefox 7.0.1 Crash Report [@ _purecall | nsXPTCStubBase::QueryInterface(nsID const&, void**) ]
This may be related to Trusteer Rapport. Try to disable it and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

derholland
derholland เจ้าของคำถาม
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Many thanks