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Firefox crashes

  • 5 การตอบกลับ
  • 7 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย AliceWyman

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Everytime I try to open Firefox, it gives me a Crash Report thru Mozilla Crash Reporter. I've submitted the crash report a number of times. I need to be able to access Firefox. I did change my modem but not sure if that would have anything to do with Firefox crashing. Thanks so much for your help. MaureenR

Everytime I try to open Firefox, it gives me a Crash Report thru Mozilla Crash Reporter. I've submitted the crash report a number of times. I need to be able to access Firefox. I did change my modem but not sure if that would have anything to do with Firefox crashing. Thanks so much for your help. MaureenR

วิธีแก้ปัญหาที่เลือก

Yes, you can use another browser like IE to download Firefox 8. You won't lose your bookmarks or any other data or settings.

See How to install Firefox on Windows for help installing. Note that this crash and the solution (reinstalling Firefox) is included in the Latest Firefox issues article.

(For the record) Here is the crash report (from your "more system details"):

https://crash-stats.mozilla.com/report/index/37ba00e7-dcf4-4b8c-b920-99d212111112 

... and related bug: 691847 RESOLVED FIXED Firefox Startup Crash @ js::Bindings::getLocalNameArray

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (5)

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upgrade your browser to Firefox 8 and check

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I can't open the Firefox browser to upgrade it. Do I download the latest version into IE? I don't want to lose any bookmarks.

Thanks

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วิธีแก้ปัญหาที่เลือก

Yes, you can use another browser like IE to download Firefox 8. You won't lose your bookmarks or any other data or settings.

See How to install Firefox on Windows for help installing. Note that this crash and the solution (reinstalling Firefox) is included in the Latest Firefox issues article.

(For the record) Here is the crash report (from your "more system details"):

https://crash-stats.mozilla.com/report/index/37ba00e7-dcf4-4b8c-b920-99d212111112 

... and related bug: 691847 RESOLVED FIXED Firefox Startup Crash @ js::Bindings::getLocalNameArray

เปลี่ยนแปลงโดย AliceWyman เมื่อ

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Hi,

Thanks so much for all your help. I was hesitant but went ahead & downloaded 8 & no problems. Bookmarks there.

Thanks again too for the quick responses, MaureenR

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Hey, that's great! Glad to hear that everything is working now.