Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

clicking on Adobe Acrobat file brings up Microsoft viewer fax

  • 2 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย bercolaw

more options

I want to view an Acrobat file at my mutual fund online and when I click on the Adobe file icon, the Microsoft Viewer and Fax window appears and I cannot view the file. How do I get back the function whereby my Adobe reader opens the view of the file?

I want to view an Acrobat file at my mutual fund online and when I click on the Adobe file icon, the Microsoft Viewer and Fax window appears and I cannot view the file. How do I get back the function whereby my Adobe reader opens the view of the file?

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

more options

I found a satisfactory solution although it is not as simple or direct as I think the solution should be.

The Windows Viewer & Fax window still comes up when I click on Adobe Reader, but I then 'right click on the Windows Viewer screen and a small window opens and there is a choice given to Open Adobe Reader and I then click on it and the PDF file does open.  I would be happier if the Windows Viewer did not insert itself between my clicking on Adobe Reader the first time, but I cannot seem to be rid of the Windows Viewer & Fax application opening the first time I click on Adobe Reader.