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I am unable to download the new version of Firefox.

  • 1 การตอบกลับ
  • 7 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Michael Verdi

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I click download, but no icon shows up on screen to be dragged into the applications folder. An icon does appear in downloads but not the Orange Firefox icon, just the metal one. What's my problem?

I click download, but no icon shows up on screen to be dragged into the applications folder. An icon does appear in downloads but not the Orange Firefox icon, just the metal one. What's my problem?

วิธีแก้ปัญหาที่เลือก

The thing in your download folder is a "disk image." You have to double-click it and it will place a white "disk" on your desktop. It should also open a window with a Firefox icon and your applications folder. Then you can drag it to the applications folder. When you are done drag that disk to the trash. More details in this article - How to download and install Firefox on Mac

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วิธีแก้ปัญหาที่เลือก

The thing in your download folder is a "disk image." You have to double-click it and it will place a white "disk" on your desktop. It should also open a window with a Firefox icon and your applications folder. Then you can drag it to the applications folder. When you are done drag that disk to the trash. More details in this article - How to download and install Firefox on Mac