Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox crashes

  • 1 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Tim

more options

This is one crash of over 20 times... Have gone thru everything I can think of. Did full uninstall including user data, deleted all app data as well as prog folders. Then removed all entries with Mozilla and Firefox in registry. Did fresh install with 9.0.1. FF crashes before coming up and shows Crash Reporter.

Help!

PS>Tried full uninstall and installed v8.0.1 and got same results...

Please and thank you!

This is one crash of over 20 times... Have gone thru everything I can think of. Did full uninstall including user data, deleted all app data as well as prog folders. Then removed all entries with Mozilla and Firefox in registry. Did fresh install with 9.0.1. FF crashes before coming up and shows Crash Reporter. Help! PS>Tried full uninstall and installed v8.0.1 and got same results... Please and thank you!

การตอบกลับทั้งหมด (1)

more options

https://crash-stats.mozilla.com/report/index/0b6761e2-60ae-4087-9bfd-6db522111227

Firefox 9.0.1 Crash Report [@ PR_Read ]

642845 NEW Startup crash in GetFileContents and ProcessUpdates [@ PR_Read ] mainly with ThreatFire AV 4.11 and below

Do you run ThreatFire AV? If so, make sure you are running the latest version