Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Stop/reset button not in FF 10.0 address bar box (but outside), customise does not correct - outside again with restart

  • 6 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Nunataq

more options

Reload button appears on right hand side of address box. Firefox 10.0.

Reload button appears on right hand side of address box. Firefox 10.0.

การตอบกลับทั้งหมด (6)

more options

Are you using an Addon or Theme which affects the set of buttons? If yes disable it to see if you still having problems. Otherwise try View > Toolbars > Customize > Restore default set. Hope this helps.

more options

Thanx for the prompt reply. I did use Silvermel (very nice!) 1.4.4, bit disabled it when the problem occurred. I also Restored and customized after I had disabled Silvermel, but the problem persisted. When I use Tabs on Top or change the tabs back to below the Navigation Bar, the Reload button outside the address box disappears, but when I open Ff again, the restore button is back. Strange... I don't use the Bookmarks Toolbar (I have a bookmarks button on the Navigation Toolbar in between the Back/Forward buttons and the address box - my Forward button is still there, altho not active) or Menu Bar. I also use the Add-on Bar at the bottom.

more options

Below a pic with the extra Reload button next to the address box. The icon/button in between the address box and the extra Reload button is Trusteer Rapport for my Internet banking). Ah! Maybe this is the problem. When I hide the Trusteer icon/button, the Reload button also disappears. When I show the Trusteer icon again, the Reload button appears again.

more options

2nd image has no Stop button and has 2 Reload buttons, plus you have something I can't identify immediately to the right of the Location Bar.

Open the Firefox Safe mode and select Reset toolbars and controls, then hit Make Changes and Restart. Re-do your toolbar customization from scratch.

http://support.mozilla.com/en-US/kb/Safe+Mode

more options

The button in between the two Reload buttons is the Trusteer Rapport button (which my bank suggested using with Internet banking). With other "browsers" this Trusteer button is also inside the address box (with my Ff it's just to the right of the address box by default). It appears that this button is the problem. When I remove it, the Reload doesn't duplicate - when I put the Trusteer button back, the Reload button duplicates again (even after a complete reset and customization of buttons). The Trusteer button also brightens when entering a secure site. I had a look inside the new localstore.rdf and from what I can decipher, it looks fine. What I also noticed, is that the second Reload button disappears when I toggle to Tabs on Top. However, after a restart the duplicate Reload is back again when the Trusteer button is present. I will take this up with Trusteer. Thanx for all the help.