Hi, Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]. [http://kb.mozillazine.org/Problematic_extensions Problematic Extensions] [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes] [http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons] [http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars] Safe mode disables the installed '''Extensions''', and themes ('''Appearance''') in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons'''. Hardware acceleration is also temporarily disabled - the manual setting is '''Tools''' > '''Options''' > '''Advanced''' > '''General''' > '''Use hardware acceleration when available'''. [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u Options > Advanced]. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues. [https://support.mozilla.org/en-US/kb/Options%20window Options] It could also be helpful (not in every case) if you could post some crash IDs after submitting the crash report from the crash reporter screen: Type '''%appdata%''' in the Windows Run box (Windows key + '''R'''), open '''Mozilla''' > '''Firefox''' > '''Crash Reports''' > '''submitted''', right-click a report > '''Rename''', copy and paste the names here. In some cases our users and contributors would be able to help.