Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I click Mozilla icon and google window opens without toll bar or any Mozilla icons and the window moves up to hde www address bar. Help!!

  • 2 การตอบกลับ
  • 6 คนมีปัญหานี้
  • 8 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย wotan

more options

After clicking the Mozilla icon on my desktop, a Google window opens with a Google icon on the top where there should be a Mozilla icon. There is no toolbar near the top so I can't use your suggestions to fix the problem by clicking the nonexistent Mozilla icon. In addition, the entire window slides up to obscure the www. address bar. It slides back down when I move the cursor to the top.

After clicking the Mozilla icon on my desktop, a Google window opens with a Google icon on the top where there should be a Mozilla icon. There is no toolbar near the top so I can't use your suggestions to fix the problem by clicking the nonexistent Mozilla icon. In addition, the entire window slides up to obscure the www. address bar. It slides back down when I move the cursor to the top.

วิธีแก้ปัญหาที่เลือก

Sounds as though Firefox is stuck in full screen mode. To switch between full screen and normal, press the F11 key.

Edit: if you do not have an F11 key on your keyboard, right-click at the very top (above any bar that floats down) and you should get a short menu with the option to Exit Full Screen Mode.

Does that fix it?

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Sounds as though Firefox is stuck in full screen mode. To switch between full screen and normal, press the F11 key.

Edit: if you do not have an F11 key on your keyboard, right-click at the very top (above any bar that floats down) and you should get a short menu with the option to Exit Full Screen Mode.

Does that fix it?

เปลี่ยนแปลงโดย jscher2000 - Support Volunteer เมื่อ

more options

Thank you very much for you very sage advise. After I posted this question, I was "fooling around trying to see what I could do. I found a prompt about "full screen" and "Eureka. I have no memory of changing to "full screen."

Again, thank you for your quick reply