Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox crashes

  • 4 การตอบกลับ
  • 14 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Single4fun

more options

firefox started crashing a lot just after it updated to ver 12, latelty tho it has been crashing even when i just try to open it, today i got it open for about 5 mins and then it crashed and i have not been able to get it to open at all since

firefox started crashing a lot just after it updated to ver 12, latelty tho it has been crashing even when i just try to open it, today i got it open for about 5 mins and then it crashed and i have not been able to get it to open at all since

การตอบกลับทั้งหมด (4)

more options
more options

If you'll check this forum and Google you'll see a lot of people having trouble with 12 immediately after upgrading. 12 may not be compatible with everyone's computer if not tested will all the various extensions, plugins (like toolbars) and different third party programs running in the background. People on here have spent hours trying to get it to work only to abandon it and go back to 11 or their previous version. Others went to Beta 13 and had a few problems here and there.

12 has proved to be huge memory hog and running your computer out of preset page file history memory whit a lot of extra programs running in the background.

Open task manager and you can see what's going on with processor and memory usage.

more options

Mike Wilson,

Thanks for taking an interest in problems that are reported after after upgrade to Firefox 12.

I note your recommendation to use Firefox Beta channel. The Beta will include more recent fixes, and in fact as a personal a opinion I would often recommend trying it. BUT lets remember anything that is a problem now in the Firefox 12 Release is likely to have been tested already in the Beta. As I have pointed out elsethread some problem resolution after switching channels may in fact be due to the use of a new profile, as much as to a new version.

Please Note Reverting to Firefox 11 is not a recommended solution, I do not think it is helpful if you keep suggesting that to users. Please let us try to remember that in all likelihood there are multiple problems with similar symptoms, so in my opinion users should try to explain specific single problems, and we should all then try to solve those individual problems.

more options

Look, you're having multiple users with the same problems in v12. Why don't you just fix it? I quit using IE because I *LOVED* FF. However, I'm at the point of moving to another browser (Chrome?) or even back to IE. I WILL NOT USE A POS BROWER THAT CRASHES WITHOUT BEING FIXED!