Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox is not saving pictures

  • 1 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

When I right click, select "Save as", then select where to save the image, it seems to download, as it shows as finished in "Downloads" screen. But when I right click the file on the "Downloads" screen, "Open" and "Open containing folder" are both non-selectable. If I go to the folder I chose to download the image to, it isn't there either.

Dragging the image itself to your desktop will save the file

When I right click, select "Save as", then select where to save the image, it seems to download, as it shows as finished in "Downloads" screen. But when I right click the file on the "Downloads" screen, "Open" and "Open containing folder" are both non-selectable. If I go to the folder I chose to download the image to, it isn't there either. Dragging the image itself to your desktop will save the file

เปลี่ยนแปลงโดย tony415 เมื่อ

การตอบกลับทั้งหมด (1)

more options

It is possible that your anti-virus software is remmoving the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also "Disable virus scanning in Firefox preferences - Windows"