Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox crashes

  • 3 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 9 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย shayanb2004

more options

Firefox crashes upon startup or within a minute or two of startup. Usually this happens pretty much every time I try to start it, but occasionally, Firefox will remain open for a few minutes before crashing. I've tried starting it in Safe Mode, and it also crashes then. I think it started happening with some version of Firefox 12, it kept happening when I updated to 13, and I just uninstalled and reinstalled the latest version of Firefox 14.

Firefox crashes upon startup or within a minute or two of startup. Usually this happens pretty much every time I try to start it, but occasionally, Firefox will remain open for a few minutes before crashing. I've tried starting it in Safe Mode, and it also crashes then. I think it started happening with some version of Firefox 12, it kept happening when I updated to 13, and I just uninstalled and reinstalled the latest version of Firefox 14.

วิธีแก้ปัญหาที่เลือก

Do you have covenanteyes installed on your computer? this looks like it is a crash caused by that program:

https://crash-stats.mozilla.com/report/index/cb90a6c3-54b3-4f28-a75f-149f72120723 [@ nmsvc.dll@0xeffe ] points to Bug 738661

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (3)

more options

วิธีแก้ปัญหาที่เลือก

Do you have covenanteyes installed on your computer? this looks like it is a crash caused by that program:

https://crash-stats.mozilla.com/report/index/cb90a6c3-54b3-4f28-a75f-149f72120723 [@ nmsvc.dll@0xeffe ] points to Bug 738661

more options

Actually yeah, that would be it. I forgot, but that reminded me... I remember a month or two ago Googling to see if people with Covenant Eyes were having issues with Firefox crashing (because I think the crashing started either after a Covenant Eyes update or a Firefox new version release) and couldn't find anything at the time. But, I just Googled it again, and apparently in the latest Covenant Eyes update (which was released last week), they fixed the issue. In the release notes: "Fixed compatibility issue which caused Firefox to crash."

So yeah, I'm going to update that and hopefully it'll be fixed! Thanks for your help!

more options

I started having this Problem with FF14... I don't know what it is, but every 2 or 3 times that I start FF i happens and it's making me crazy... :S