Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Rember passwords is inactive

  • 3 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

mhartzell
mhartzell
more options

Remember passwords for sites is inactive as well as the "Stop Private Browsing"

I can change these settings as they are inactive.

Im running Firefox 17.0.1 on Mac OS-X 10.8.2

Remember passwords for sites is inactive as well as the "Stop Private Browsing" I can change these settings as they are inactive. Im running Firefox 17.0.1 on Mac OS-X 10.8.2

วิธีแก้ปัญหาที่เลือก

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (3)

user633449
user633449
more options

วิธีแก้ปัญหาที่เลือก

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

mhartzell
mhartzell เจ้าของคำถาม
more options

Fixed.

Thanks, did not know of that option.

Thanks!

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

This can happen if you are in permanent Private Browsing mode.

  • Firefox > Preferences > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"