Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Can't reserve books on my library website even though I did when I originally used Firefox

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

When I try to reserve a book on the library website I get a message : The requested document is not available in Firefox's cache. As a security precaution, Firefox does not automatically re-request sensitive documents. This just started happening yesterday, and until then it always worked.

When I try to reserve a book on the library website I get a message : The requested document is not available in Firefox's cache. As a security precaution, Firefox does not automatically re-request sensitive documents. This just started happening yesterday, and until then it always worked.

วิธีแก้ปัญหาที่เลือก

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Please Update to the latest Firefox 18.0.x version.

  • Help > About Firefox

The Firefox Firefox/11.0 version that you currently run is no longer supported with security updates.

อ่านคำตอบนี้ในบริบท 👍 2

การตอบกลับทั้งหมด (1)

more options

วิธีแก้ปัญหาที่เลือก

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Please Update to the latest Firefox 18.0.x version.

  • Help > About Firefox

The Firefox Firefox/11.0 version that you currently run is no longer supported with security updates.