ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Update window show "connecting to update server" and will not connect.

  • 2 การตอบกลับ
  • 41 คนมีปัญหานี้
  • 14 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Alteredstory

more options

Software Update window shows: "Downloading Firefox" and under the blue barber line "Connecting to the Update Server".... this has been going on for several hours and it does not appear to be downloading the update. I have been trying for several weeks with the same problem.

Software Update window shows: "Downloading Firefox" and under the blue barber line "Connecting to the Update Server".... this has been going on for several hours and it does not appear to be downloading the update. I have been trying for several weeks with the same problem.

การตอบกลับทั้งหมด (2)

more options

Hello mac_attack, if you have problem with update firefox the better way is to download and install the new version.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

more options

I have already tried re-installing the newest version, and I still get the "update" alert, and the not-connecting.

At the moment, I just close the window and carry on, but it's a bit annoying.